The Customer's Wrong

The "Clean Plate" Critic: How to Spot the Worst Bar Customers
An older couple praised every dish and cocktail then complained at checkout and left a 10% tip. A funny and frustrating tale of bad bar customers in action. Read more...
Bar Customer Asks for a “Sample Shot” Because He’s Out of Money
A bar customer orders beer, then asks for a “sample shot” because he only has a $20 bill. A hilarious reminder that free liquor is not a thing. Read more...
Rookie Bar Customers: 8 Drinking Holiday Tell-Tales
Bartenders always know. Here are the classic signs you're dealing with a rookie bar patron on Mardi Gras, St. Patrick's Day, and New Year's Eve. Read more...
Valentine’s Day Villains: 3 Cringe-Worthy Tales of Couples at the Bar
From sneaky hotel keys to "open" invitations, these bartender horror stories prove that some customers leave their manners at the door when romance is in the air. Read more...
The Most Vile Patrons: A Post-Super Bowl Guide to NFL Sunday Customers
From the TV volume complainers to the shitty tippers, we’re counting down the worst football fans to grace our bars this season. Did your MVP make the list? Read more...
Annoying Types of Bar Customers: The "I’ll Have What She’s Having"
Tired of bad bar etiquette? Read this hilarious bartender story about a regular who "forgot" how to order during a Friday night rush.  Read more...
The Worst Bar Customer Excuses: The "Diabetes Medication" Incident
Patrons tried to pass off a bag of white powder as "medication," but the bartender wasn't buying it. Read the story of the worst drug excuse in bar history. Read more...
The Customer’s Wrong | New Book Launch for Bartenders
Looking for the best bar industry stories? The Customer’s Wrong launched today! A hilarious look at the bad customers who make the service industry what it is. Read more...
The "Angry Scorpion" Logic: Why Your Bartender Isn't a Mind Reader
Explore the phenomenon of the "Confident Orderer." If you've ever asked for a drink that doesn't exist and gotten mad at the answer, this post is for you. Read more...
The Bar Customer Red Flag Checklist: 5 Cringey Guys We All Hate
Avoid the "sweetheart" trap. We’re exposing the douchey habits and creepy comments that guarantee you’ll never be the favorite regular. Read more...
Bad Bar Customers: Why You Should Never Step Over Your Bartender
No "excuse me," no apology, just a total lack of situational awareness. Witness the ultimate "Main Character Energy" move from a patio customer who forgot bartenders are human. Read more...
Sunday Scaries: Why Playoff Football Creates the Worst Bar Customers
From spilled suds to shattered glass, Football Sundays are a bartender's nightmare. Check out this story about a fan who took "finishing your drink" way too literally. Read more...
Walking Tabs and Wrong Receipts: When Regulars Forget Where They Are
Every bartender has a regular who "forgets" to pay at closing time. Read what happened when a drunk customer tried to prove he closed his tab using a receipt from... Read more...
"Are You Guys Hiring?" The Father-Daughter Ambush
It was the start of my shift, and I was already done. A look at the dynamic duo who tried to bully me into giving the daughter a job before... Read more...
Bartender Confessions: The 6 Worst Customers I Served This Week
A look at the week's worst bar etiquette, featuring racial slurs after last call, the 21st birthday FaceTime girl, and the customers who try to do my job for me. Read more...
The Customer’s Wrong: Don’t Order Drinks at the Service Well
A busy Friday night, a 50-person party, and customers who think the rules don’t apply to them. A bartender’s reminder that the service well isn’t a bar. Read more...
Drunk Friends Wrestling in the Bar Parking Lot
A group of drunk guys took over the bar patio, left their phone charging, then started wrestling shirtless in the parking lot. Just another bartending night. Read more...
That Isn't Your Beer, Now Leave the Bar
Bartending in downtown San Diego means dealing with sidewalk chaos. One random passerby walked into my bar and started chugging a stranger’s beer. Read more...
What Not to Do at a Bar: Trash, Questions, and Zero Awareness
A bar customer throws their trash where it doesn’t belong and asks ridiculous questions. Just another reminder that the customer is wrong. Read more...
The Customer That Has To Let You Know They Bartend Too
Some customers won't stop talking about how they're bartenders. Find out what I dealt with today. Read more...