The Customer's Wrong Blog

jukebox in a bar
Bad Bar Etiquette: Jukebox Habits That Bartenders Hate
If you’ve worked in a bar, you’ve seen these people. The most annoying jukebox customers, perfectly summed up. Read more...
bartender with customers Photo by SpotOn on Unsplash
Worst Bar Advice from Customers
Bartenders hear nonstop advice from customers. Here are the most ridiculous bar suggestions that “would make more money.” Read more...
busy restaurant mother's day Alexander Korte Unsplash
Inside the Mother’s Day Madness: What Industry Staff Really Deal With
Mother’s Day brings packed brunches, long waits, and tough customers. Here’s what restaurant staff really deal with behind the scenes. Read more...
Cinco de Mayo Photo by Omar Lopez-Rincon on Unsplash
Cinco de Mayo Bar Chaos: What Bartenders Deal With
Cinco de Mayo brings out the worst bar customers. A bartender’s take on rookie drinkers, annoying orders, and holiday chaos behind the bar. Read more...
A Female Bartender Talking to a Customer photo by cottonbro studio
When Bar Regular Entitlement Turns Into Harassment
A female bartender shares a story about a regular whose “opinions” about her hair turned into daily harassment—revealing entitlement and blurred boundaries behind the bar. Read more...
bar bathroom sign Image by Nina Edmondson from Pixabay
Drunk Bar Bathroom Fails: When a Customer Chooses the Wrong Door
After a long bartending shift, a drunk bar guest mistakes a broom closet for the women's bathroom.  Read more...
bartending grabbing pint glass photo by gonzalo acuna
He Tried to Run Out of the Bar With His Beer
A freshly 21-year-old customer tries to sprint out of the bar with his beer during a packed happy hour, risking the bartender’s liquor license in the process. Read more...
st patrick's day green beer Photo by Patrick Fore on Unsplash
The 8 Worst St. Patrick’s Day Bar Quotes – From a Bartender’s POV
Funny St. Patrick’s Day bartender quotes from real bars. Rookie drinkers, bad tips, and chaotic orders every bartender knows too well. Read more...
Irish pub bar stool Photo by Frank Albrecht on Unsplash
The "Prison Veteran" and the Impossible Booth: A Tale of Bar Delusions
Think you’ve seen it all? Meet the ex-con who tried to "fix" an Irish pub, broke his Guinness, and claimed to have sat in a booth that didn't exist two... Read more...
couple sitting at restaurant bar Photo by Luca Bravo on Unsplash
The "Clean Plate" Critic: How to Spot the Worst Bar Customers
An older couple praised every dish and cocktail then complained at checkout and left a 10% tip. A funny and frustrating tale of bad bar customers in action. Read more...
bar top shots menu
Bar Customer Asks for a “Sample Shot” Because He’s Out of Money
A bar customer orders beer, then asks for a “sample shot” because he only has a $20 bill. A hilarious reminder that free liquor is not a thing. Read more...
Mardi Gras parade Photo by Library of Congress on Unsplash
Rookie Bar Customers: 8 Drinking Holiday Tell-Tales
Bartenders always know. Here are the classic signs you're dealing with a rookie bar patron on Mardi Gras, St. Patrick's Day, and New Year's Eve. Read more...
Couple at bar Photo by Meg von Haartman on Unsplash
Valentine’s Day Villains: 3 Cringe-Worthy Tales of Couples at the Bar
From sneaky hotel keys to "open" invitations, these bartender horror stories prove that some customers leave their manners at the door when romance is in the air. Read more...
Super bowl party at bar Photo by Meg von Haartman on Unsplash
The Most Vile Patrons: A Post-Super Bowl Guide to NFL Sunday Customers
From the TV volume complainers to the shitty tippers, we’re counting down the worst football fans to grace our bars this season. Did your MVP make the list? Read more...
Frustrated bartender dealing with a customer with bad bar etiquette during a busy shift. Photo by Ian Halac on Unsplash
Annoying Types of Bar Customers: The "I’ll Have What She’s Having"
Tired of bad bar etiquette? Read this hilarious bartender story about a regular who "forgot" how to order during a Friday night rush.  Read more...
Photo by Pressmaster
The Worst Bar Customer Excuses: The "Diabetes Medication" Incident
Patrons tried to pass off a bag of white powder as "medication," but the bartender wasn't buying it. Read the story of the worst drug excuse in bar history. Read more...
The Customer’s Wrong | New Book Launch for Bartenders
The Customer’s Wrong | New Book Launch for Bartenders
Looking for the best bar industry stories? The Customer’s Wrong launched today! A hilarious look at the bad customers who make the service industry what it is. Read more...
Photo by Frederick Shaw on Unsplash
The "Angry Scorpion" Logic: Why Your Bartender Isn't a Mind Reader
Explore the phenomenon of the "Confident Orderer." If you've ever asked for a drink that doesn't exist and gotten mad at the answer, this post is for you. Read more...
Photo by MART PRODUCTION: https://www.pexels.com/photo/man-in-gray-suit-jacket-drinking-a-glass-of-liquor-9566378/
The Bar Customer Red Flag Checklist: 5 Cringey Guys We All Hate
Avoid the "sweetheart" trap. We’re exposing the douchey habits and creepy comments that guarantee you’ll never be the favorite regular. Read more...
Photo by Sebastian Enrique on Unsplash
Bad Bar Customers: Why You Should Never Step Over Your Bartender
No "excuse me," no apology, just a total lack of situational awareness. Witness the ultimate "Main Character Energy" move from a patio customer who forgot bartenders are human. Read more...
Image by Hans from Pixabay
Sunday Scaries: Why Playoff Football Creates the Worst Bar Customers
From spilled suds to shattered glass, Football Sundays are a bartender's nightmare. Check out this story about a fan who took "finishing your drink" way too literally. Read more...
Photo by Yeji Jun on Unsplash
Walking Tabs and Wrong Receipts: When Regulars Forget Where They Are
Every bartender has a regular who "forgets" to pay at closing time. Read what happened when a drunk customer tried to prove he closed his tab using a receipt from... Read more...
Photo by Steve Allison on Unsplash
"Are You Guys Hiring?" The Father-Daughter Ambush
It was the start of my shift, and I was already done. A look at the dynamic duo who tried to bully me into giving the daughter a job before... Read more...
Photo by Victor Clime on Unsplash
Bartender Confessions: The 6 Worst Customers I Served This Week
A look at the week's worst bar etiquette, featuring racial slurs after last call, the 21st birthday FaceTime girl, and the customers who try to do my job for me. Read more...
Photo by Stanislav Ivanitskiy on Unsplash
The Customer’s Wrong: Don’t Order Drinks at the Service Well
A busy Friday night, a 50-person party, and customers who think the rules don’t apply to them. A bartender’s reminder that the service well isn’t a bar. Read more...
basil f on Unsplash
Drunk Friends Wrestling in the Bar Parking Lot
A group of drunk guys took over the bar patio, left their phone charging, then started wrestling shirtless in the parking lot. Just another bartending night. Read more...
Photo by Duncan Sanchez on Unsplash
That Isn't Your Beer, Now Leave the Bar
Bartending in downtown San Diego means dealing with sidewalk chaos. One random passerby walked into my bar and started chugging a stranger’s beer. Read more...
Photo by Gary Chan on Unsplash
What Not to Do at a Bar: Trash, Questions, and Zero Awareness
A bar customer throws their trash where it doesn’t belong and asks ridiculous questions. Just another reminder that the customer is wrong. Read more...
Photo by FOERDER ZONE at pexels
The Customer That Has To Let You Know They Bartend Too
Some customers won't stop talking about how they're bartenders. Find out what I dealt with today. Read more...